• Home
  • Return and Refund Policy

退货和退款政策

退回的货物/产品将与收据一起检查,货物应处于良好状态。 包装也应在收到的原始运输容器中保持原始状态。 如果商品/产品已被客户使用或损坏,将不予退款。 如果您的货物在退货途中丢失,Directick 也不承担任何责任。 一旦我们检查并确认商品/产品,客户将在确认后的 7 个工作日内收到退款。

请将您的购买退回到以下地址:
DIRECTICK MARKETING
LOT 2055, SRI KUANTAN SQUARE,
JALAN SERI KUANTAN 2,
25050 KUANTAN, PAHANG

如果您有任何问题或疑问,请通过 [email protected] 与我们联系。


Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Directick will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 working days after the confirmation.

Please return your purchase to the following address:
DIRECTICK MARKETING
LOT 2055, SRI KUANTAN SQUARE,
JALAN SERI KUANTAN 2,
25050 KUANTAN, PAHANG

Please contact us at [email protected] if you have any questions or doubts.